Since the service’s redesign, Sony Interactive Entertainment has lost close to two million PS Plus subscribers. PS Plus presently has 45.4 million users, down from 47.2 million in FY2021 (3.81 percent year over year), and down from 47.3 million in the first quarter of the year prior to the redesign, according to the company’s financial statistics for the second quarter of FY2022 (a four percent year-on-year decrease). However, the business anticipates recovering.
How Sony intends to bounce back after losing PS Plus subscribers
Hiroki Totoki, the chief financial officer, claimed in a presentation that the Covid-19 lockdowns kept people indoors globally, resulting in an unprecedented rise in PS Plus members. Since things have returned to some degree of normal, there has been a “increase in
PS Plus has lost some of its appeal due to the lack of options to go outside. Additionally, Sony cites significantly dropping sales of older titles and a bigger decline in user engagement among PS4 gamers than it had anticipated as the reasons for the loss of subscribers.
According to Totoki, it’s interesting that PS5 has a greater number of PS Plus users than PS4, and as a result, Sony is “putting even more effort into accelerating the penetration of PS5 hardware” to make up ground. The business also thinks that enhancing the service and holding promotions will be beneficial.